Effective Date:24th May 2024

This Privacy Policy explains how Eventox (the "App") collects, uses, and discloses your information when you use our mobile application, available on the App Store. This policy applies to both general users and event organizers using the App. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

A. Personal Information

When using the App, we may collect personal information such as:

• Name
• Email address
• Contact details
• Login credentials (username and password)
• Profile picture (optional)

B. Event Information

If you interact with events on the App, we may collect details like:

• Events you view
• Attendance status

C. Organizer Information

For organizers using the App, we may collect additional information related to:

• Event listing details
• Ticket sales data
• Payment information (via third-party services)
• Scanned ticket data during check-ins

D. Usage Data

We automatically collect certain information about your device and how you use the App, such as:

• IP address
• Device type and operating system
• App usage data (pages viewed, actions taken)
• Crash logs and diagnostic data

2. How We Use Your Information

We use the collected information for the following purposes:

• For General Users: To create and manage your user account, enable event browsing, ticket bookings, and provide customer support.
• For Event Organizers: To enable you to list events, manage ticket sales, view sales dashboards, and facilitate event check-ins via ticket scanning.
• For App Improvement: To analyze app usage, improve features, and enhance user experience.
• For Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share information with third-party vendors who assist with app functionalities, such as payment processing, hosting services, or analytics.
• Event Organizers: If you book tickets, your basic information (name and email) will be shared with the event organizer for attendance purposes.
• Legal Requirements: We may disclose your information if required to comply with legal obligations, regulations, or court orders.

4. Third-Party Services

The App may integrate with third-party services, such as payment gateways or social media platforms. These services are governed by their own privacy policies, and we encourage you to review their terms.

5. Security of Your Information

We take reasonable measures to secure your information. However, no method of transmission or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. Children's Privacy

The App is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

7. Your Data Protection Rights

Depending on your location, you may have rights under data protection laws, including:

• The right to access and receive a copy of your data
• The right to request correction or deletion of your personal data
• The right to object to or restrict processing of your data

To exercise these rights, please contact us at [email protected]

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page. Your continued use of the App following any changes will signify your acceptance of those changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

[email protected]